Research released by Muscular Dystrophy UK named Breackland District Council among a list of 15 local authorities in East Anglia which it claims have no current plans to respond to a law change.
But, council chiefs say “members felt that further national guidance was needed in order to reach an informed decision” on how to apply legislation.
A change in the law, which came into force in April, means taxi drivers can now be fined up to £1,000 if they refuse to transport wheelchair users or attempt to charge them extra.
The law also states their taxi or private hire vehicle (PHV) licence could be suspended or revoked by their licencing authority if they fail to comply with the new law.
However, Muscular Dystrophy UK says that only applies to drivers on council lists of wheelchair accessible taxis.
And the charity has revealed that a Freedom of Information request showed 15 councils across East Anglia, including Breckland, had no current plans to produce such a list.
A spokesperson for Breckland Council said: “We are aware of this change in legislation relating to taxis and a report was considered by members in March, in advance of this coming into force in April.
“At the meeting, members felt that further national guidance was needed in order to reach an informed decision, and that it would be more appropriate to wait until a clearer picture has emerged of how the legislation has been implemented nationally.
“There are a small number of licensed wheelchair-accessible vehicles in the district and we have not received any complaints about the availability of these vehicles or of these companies refusing to carry a wheelchair.
“Our committee is due to consider this decision on 22 November.”
However, disability campaigner Doug Paulley, who carried out the research, said: “It is disappointing that the government’s intent in bringing in this legislation is being undermined by the failure of many councils to undertake the required office work, meaning that taxi drivers can continue to discriminate against wheelchair users with impunity.
“While conducting this research, it became clear that many councils simply didn’t think to create them until prompted.”