An apprenticeship placement with The Business Clinic in Downham has proved such a success that learner Georgina Titcombe has been offered promotion while the business is looking to take on another recruit.
Georgina started her career after leaving school working in the care industry, but quickly discovered that this vocation was not for her and decided to apply for the position of apprentice receptionist with The Business Clinic in Bridge Street in March 2011.
She applied for this vacancy through an advertisement placed on the National Apprenticeship website by Anne Clarke Associates, also based in Downham.
On completion of the apprenticeship, Georgina was offered a full-time position as a receptionist and is now responsible for the reception area, greeting visitors, answering all incoming calls and operating internal systems.
The Business Clinic is now aiming to develop Georgina’s career by promoting her to the role of accounts assistant and is currently recruiting a new apprentice receptionist, who Georgina will train to take over from her.
Georgina said: “I am really happy about receiving the promotion and am looking forward to starting accounts training with the company. My long-term goals are to stay with the company to continue training and then one day I will be able to get accountancy qualifications and become an accountant.
“It was beneficial for me to do the apprenticeship in the workplace as I learnt on the job with training from my manager and the assessor.
“The assessor allowed me to work through the qualification at my own pace and I was able to fit the course work into all the work set by my company.”
She said her assessor was helpful and offered continued support through email contact when she had completed her work so that more work could be planned before her next appointment.
Georgina said: “I really didn’t like the recorded discussions at first, but my assessor was very supportive and made me feel relaxed, I really feel this has given me a good base for a future career.”
Georgina’s manager, Sarah Robson, who is office manager at The Business Clinic, said: “Georgina is a real asset to the team. She has learnt a lot in the last two years, making the job her own. Our regular customers have noticed that her confidence has developed greatly.
“We encourage further development and courses for all our staff which is why we would like to employ another apprentice and train Georgina to become an accounts assistant.”
Debbie Kidd, business development manager for Anne Clarke Associates, which was shortlisted for the Mayor’s Awards for Business in 2012, said: “Georgina is a real success story and we were delighted to hear about her promotion when we were contacted by Sarah to find another apprentice.”