Company with base in King’s Lynn rated as top care provider in UK

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Home Instead Senior Care, a company specialising in care of the elderly, which has an office in Lynn, has been rated in a report as England’s leading homecare provider for the elderly.

The findings are revealed in the latest quarterly report from healthcare information specialist, Laing & Buisson.

The report, Care Compliance Monitor, looks at data from Care Quality Commission (CQC) inspection reports and includes a league table showing the percentage of inspected branches which are fully compliant with CQC’s core standards covering care, safeguarding, staffing, management and respect for clients.

Home Instead’s CEO, Trevor Brocklebank, said: “Because we set our standards above those required by CQC, I would expect Home Instead to score highly in the Care Compliance Monitor. Our 97 per cent score and consistent performance reflects our high standards and the quality care that we deliver day in day out.”

Not-for-profit organisation, Mencap, secured the overall top score with 98 per cent.

Home Instead Senior Care specialises in providing non-medical care in the home for older people. Its service is tailored to the needs of individual clients and ranges from help a few hours a day to 24-hour care.

Services include companionship, home help covering housework, meal preparation and shopping and personal care.

The Home Instead Senior Care West Norfolk office is in Lynn’s London Road and is independently owned by Jeannette McEwan with the support of son Tom. It covers Lynn, Hunstanton, Fakenham, Holt, Downham and Swaffham plus villages in between.