After a major refurbishment project Timbers Country Lodge in Fincham has earned itself a four-star rating from the English Tourist Board.
The venue, which likes to call itself “a restaurant with rooms” was awarded the stars for its guest accommodation after an ETB assessor had visited in cognito.
Lynne Hague, who is Timbers’s business support manager, explained the assessor had stayed overnight in one of the rooms revealing their identity the next day.
Lynne said: “We are all extremely excited about this rating and it makes us feel proud of what we have achieved. It’s a real milestone for us.
“The rating reflects what everyone has contributed, from the owners to the whole team working in the kitchen, front-of-house and service staff.”
Timbers employs around 30 people in a mix of full and part-time roles. It is a restaurant with rooms offering bed and breakfast and is popular for short stays and weekend breaks. It also attracts many business travellers due to its competitive prices, said Lynne.
She added: “Since joining forces in 2012, the new director Martin Reynolds and current venue managing director Colin Claxton, embraced the challenge for rescuing the complex and have succeeded in bringing it back to life.
“They both poured all their energy into refurbishing the restaurant, function rooms and accommodation by replacing tired carpets with new oak floors and updating with new furniture as well as some internal structural changes.
“The wooden chalets also have new floors and all the rooms have new showers and beds installed. Each room has been equipped with flat screen TV, free Wi-Fi, refreshments, toiletries, towels, hairdryer, ironing board and iron.
“As well as refurbishment and other business improvements, we felt it was time to give the venue a new identity and in May 2014, rebranded the business from Timbers Hotel to Timbers Country Lodge. We believe this is more in keeping with the rustic architecture of the complex and outside accommodation.
“We felt after all the hard work from the directors and staff that it was time to find out if our little gem deserved a star rating so we applied on the Visit England website.”
Timbers Country Lodge has a restaurant, bar and lounge which is a Grade II-listed barn dating back to the mid-18th century. It is also a popular weddings and events venue.
For details about the restaurant, rooms and events, visit the website at www.timberscountrylodge.co.uk, or phone 01366 347747.