A new estate agency based in Fakenham has been launched which aims to offer customers more choice when it comes to selling their property.
The Norfolk Agents has been set up by Ross Nicholas and Laura Newstead, who both have years of experience in the industry at management level.
The idea came about after they had seen during the last 18 months a shift in how people approach the sale of their property.
Said Ross: “The use of online agencies has become more and more popular and the traditional High Street model more challenged. Both offerings have their advantages and drawbacks. We consider ourselves to be occupying the space between the two, selecting the best elements of both to provide a service which is unique in this area.
“Experience tells us that the three key areas that clients care about are customer service, quality of marketing and fees and charges. Our main focus is on providing exceptional customer service and high quality marketing which is promoted in both print and online, to maximise the exposure of our properties to potential sellers. We have taken ourselves away from the High Street in order to avoid expensive and unnecessary costs, so we are able to be competitive with the national companies on price.
“We pride ourselves on being a fully independent local company, we are not a franchise of any description, nor are we linked to a national call centre. As a home seller, paying your agent a fee based on a percentage of the selling price rarely represents good value. There are various costs associated with selling your home which are unavoidable, but they are minimal in relation to the thousands of pounds vendors are charged, particularly when you are talking about high value properties. With The Norfolk Agents you only pay for the services you want, when you want them.”
He said The Norfolk Agents provides a base package covering the things it believes every client needs to be able to sell their property. It can also provide other options, ranging from accompanied viewings to having a film made about a property.
Ross and Laura have the support of a private investor and also employ support staff and a viewings representative. Its office at 7 George Edwards Road is open from 9am–5.30pm from Monday to Friday and from 9am-1pm on Saturday mornings. It can be contacted on 01328 862395 or Free phone 0808 1689 134 or email firstname.lastname@example.org, email@example.com or firstname.lastname@example.org Visit the website www.thenorfolkagents.co.uk