Sales executive Casey Mackenzie has achieved record sales within just six months of taking on her job role at King’s Lynn Volkswagen.
Casey changed her career in September and has exceeded expectations by claiming the top salesperson title.
Previously the 22-year-old had been receptionist and service advisor at Volkswagen’s Bergen Way base in North Lynn before turning her skills to sales. Having sold 61 vehicles in three months Casey believes her success lies in her training.
She said: “I always had a passion for cars so when a friend told me about the position at King’s Lynn Volkswagen, five years ago, I jumped at the opportunity. My training has been second to none, both from the brand and my colleagues Paul and Aaron. Stepping into sales was a little daunting but it’s a challenge I love. My colleagues call me a sponge as I soak up everything they say to me.
“I am fortunate to work with an experienced team so I feel I can learn a lot from them. I believe customers buy from people and I naturally want to help people and feel this must shine through in my job. I am delighted with this early success.”
Paul Underhill, general sales manager at King’s Lynn Volkswagen, added: “Casey has hit the ground running since starting her position and has a fantastic ability to understand what our customers are looking for.
“It’s clear to see her passion and drive in wanting to help customers make the right decision. She is a great asset to the team.”
The Bergen Way business recently completed a major refurbishment programme creating a state-of-the-art showroom which can feature ten vehicles, improved customer parking, investment in the workshop and a dedicated E-Station charging point for electric cars.
King’s Lynn Volkswagen offers specialist car sales as well as a comprehensive aftercare service.
Visit www.volkswagen.co.uk/retailers/77005/kings-lynn-volkswagen/kings-lynn or call on 01553 601236.