A FATHER says his three young children are living in a “freezing” home as Freebridge Community Housing has not fitted any heating.
But the company has claimed that Jem Aziz knew that work would be needed when he moved into the house in Southery.
Mr Aziz, 30, of Feltwell Road, moved into the property five months ago with his wife Danielle, 28, and daughters Gracie, eight, Charlotte, five, and Sophie, three.
They had previously lived at another Freebridge property in the village but swapped to their current home as it had an extra bedroom.
However, Mr Aziz said they had not been aware that the three-bedroomed property had no heating when they moved in.
The family say there are also problems with the electrics, with wires hanging down from the ceiling in the living room, and the ceiling in the utility room has fallen down, making the unheated house even colder.
He said: “We knew there was a lot of decorating to do, but not rewiring and new radiators.
“Freebridge told us not to do any decorating as they are putting in oil heating next year, but we can’t wait a year with no heating.
“I think five months is quite long enough for any landlord to get any repairs done.”
Mr Aziz, who works nights as a doorman, said: “It’s freezing, In the morning it’s bitterly cold and all the kids are getting ill.”
But Colin Davison, assistant director of property services at Freebridge, said: “We carried out checks to the property before Mr Aziz moved in and advised Mr Aziz that there would be a need to carry out work to complete some remedial works to the electrics.
“The previous tenant did not have the heating connected and Mr Aziz was responsible for arranging the meter from his electric supplier.
“These were non-urgent and the house was entirely safe for habitation. Since then, there has been work carried out in the property by parties other than us.
“We are in the process of arranging a meeting with Mr Aziz to identify what support he needs to carry out further works within the property to upgrade the electrics and heating. We are committed to working with and supporting our tenants.”