Residents of a Dersingham street are helping a family rebuild their lives after their home was gutted by fire.
People living in Holyrood Drive have supported Jenny Newman, George Wake, 42, and their four children Bradley, 17, Ishmael, 12, Aisha, 11, and seven-year-old Vincent.
The family has lost everything in last Friday’s fire including clothing and furniture along with their beloved pet dogs Monty and Jet.
Their neighbours have offered Miss Newman and the children a place to stay in the days after the blaze along with donating clothes and washing the children’s only uniforms. Mr Wake is staying with friends.
The LynnNews is appealing for clothing and household items to help the family along with a place to store furniture donations which have been offered.
Miss Newman, 34, said: “I feel numb. It is heartbreaking to lose everything. I am grateful to everyone for their support.”
She was shopping in Lynn when she received a call from neighbours to say smoke was billowing from her home.
Two neighbours bravely went into the house four to five times to find the two dogs. Another neighbour, Dawn Cracknell, tried to help resuscitate the dogs. The family’s kitten has survived.
Miss Newman and her friends have praised Sandringham firefighters.
She said: “The fire service were brilliant. They gave us a £100 cheque which was lovely.”
Miss Newman and her friends have been frustrated by the response from the authorities. They were offered a hotel room in West Lynn for the weekend and an offer of a masionette in North Lynn was rescinded due to the size of the family.
Miss Newman, who did not have contents insurance, said: “There should be a procedure in place to help families in emergencies. No-one has said ‘This is the procedure’. There is nothing in place it has been up to me and my friends to phone about.”
Director of operational services at L&H Homes, the housing association which owns the home, Alex Ray, has conveyed sympathies to the family.
He said: “The neighbourhood and customer service teams together with our partnering agencies have been working closely with Miss Newman to make sure she gets all the help and support she needs. We are pleased to say that Miss Newman has confirmed with us yesterday that she is very happy with the temporary arrangements which have been made. We believe we have sourced more suitable, long-term accommodation which is expected to be ready for Miss Newman to move into before the end of this month.
“We are expecting a report from the fire service in due course, once they have concluded their investigations to establish the cause of the fire.”
If you would like to support the family, clothing or household items can be dropped off at the Lynn News offices in Purfleet Street, Lynn. Alternatively to make a donation contact 0774 7776160 or 07525 856229.