Lynn’s Home Instead Senior Care in London Road, has said its achievement of winning one of the highest accolades in the land for business is down to a team of “fantastic” care givers.
Home Instead, which has a base in London Road, learned on the Queen’s 90th birthday last week that it had earned the Queen’s Award for Enterprise for its innovative approach to offering care for the elderly.
Home Instead, a franchise operation which has 175 offices across the UK, introduced its service in 2005 specialising in the care of older adults with a declared mission of changing the face of ageing and providing companionship-based care built around the individual needs of clients.
The judges of the award said they recognised Home Instead’s person-centred care which includes the well-being of clients who benefit from minimum one-hour visits carried out by familiar caregivers.
Tom McEwan, is managing director of the Lynn-based franchise, which is owned by his mother, Jeannette. He said: “Our aim is to build up good relationships between the caregivers and the clients. Our visits are no less than an hour as this gives time to provide the care needed but also time for the caregiver to sit and chat to the clients over a cup of tea, which is really appreciated.
“Our caregivers make an effort to get to know clients well and find out about their interests. They do a fantastic job and are motivated because they want to help people and getting paid is bonus.
“This award is dedicated to our caregivers who find their work so rewarding and share our ethos of wanting to offer the right kind of support.”
There are about 80 caregivers employed by the Lynn franchise, most of them working on a part-time basis.
The privately-funded home-based social care was introduced by Home Instead to address the growing demand from an increasingly elderly population at a time when aspects of local authority care were under pressure.
Trevor Brocklebank, chief executive of Home Instead Senior Care said, “Together we provide five million hours of relationship-led homecare each year. We couldn’t do this without our dedicated army of caregivers on the ground. This award pays testimony to their devotion.”
Home Instead is one of only 249 companies to receive an award this year and one of 92 which received an Innovation Award.
For more information about Home Instead Senior Care please call 01553 764 664 or visit http://www.homeinstead.co.uk/southlincolnshire