King’s Lynn McDonald’s gets table service

McDonalds franchise manager Martin Cuthbert with some of the West Lynn staff. From left: Amanda Buzzard, Martin Cuthbert, Sam Hollinshead and Paul Hilton. ANL-140318-122207001
McDonalds franchise manager Martin Cuthbert with some of the West Lynn staff. From left: Amanda Buzzard, Martin Cuthbert, Sam Hollinshead and Paul Hilton. ANL-140318-122207001

Lynn’s High Street McDonald’s is to offer table service after a revamp.

The restaurant has been closed for refurbishment and when it reopens its doors on June 1 it will feature the option for customers to have their food delivered direct to their table when using the electronic tablets now found at seats.

Local franchisee Martin Cuthbert had already unveiled the tablets at the drive-by McDonald’s at Campbell’s Meadows. It it intended to offer the digital service options at the restaurant on the A47 in Swaffham later this year.

With the addition of table service, customers can order from the new digital kiosks. The option of ordering at the till remains.

Mr Cuthbert started his career over 20 years ago and now runs nine restaurants including three in Norfolk.

His restaurants contribute £11 million to the local economy and he employs almost 800 people.

He said: “We’re thrilled with the transformation because we’re committed to offering our customers’ more choice and faster service.

“Technology has a huge role to play in all walks of life, including our customers’ eating out experience, so the new tech we’ve introduced recognises the way people live their lives today.

“The response to the changes from my team has been very positive and they are enjoying the new ways of working.

“To ensure we continue to create an outstanding customer experience, I am also continuing to invest in my people through our industry-leading training programmes and career opportunities.”

Future plans by McDonald’s includes customised burgers and Smartphone payments