A businessman had to protest outside a phone company’s head office wearing a sandwich board to get a fault on his line resolved.
Henry Watts, who runs Klearvu Aerials, from his home in Elmhurst Drive, South Wootton, watched business completely dry up when his phone was off for three weeks.
After dozens of calls and emails with Talk Talk, the line was still not receiving any incoming calls and Mr Watts went to London to parade outside the firm’s head office.
The line was finally restored on Monday (October 7) but Mr Watts believes he has lost at least £3,000 in work.
He said: “Any company that loses that many days of phone service is going to lose a significant amount of money.
“I begged them to transfer the calls to my mobile or fax line but they told me it was not possible.
“Everyone that was ringing me was just getting a message saying ‘this number is not available.’
“I’ve had emails from two companies who I deal with panicking that I’ve gone bust.
“I knew I was going to look a real idiot walking up and down outside their offices in a sandwich board, but despite having the full names of all the managers I have spoken to, nothing had been done and I’d just had enough.
“I would have no customers if I treated them like this.”
Mr Watts was called into the office to discuss his issue when he staged his protest on Thursday, but it still took four days to get his line switched back on. And in the meantime, he said his internet went down as well, preventing him from receiving emails.
By then Mr Watts and a sub contractor he uses, who are both usually on the road full time, had no jobs. Within ten minutes of the line being back on again, Mr Watts had two jobs lined up.
He said: “I wouldn’t wish what I have been through on anybody.
“I’m was just pulling my hair out. I didn’t know where to go next.
“I am going to be seeking compensation from Talk Talk.”
Mr Watts, who has been running his business for 41 years, said he has never protested in such a way before.
His sandwich board read: “Talk Talk. No phone means no work means no income.
“They are a joke. I hope this ruins their income as they have mine.”
A Talk Talk spokesman said the company is investigating what went wrong and is sorry for any inconvenience that was caused.