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Time to be appy with mTicket

mTicket by FCC ANL-140326-183527001

mTicket by FCC ANL-140326-183527001

Barriers at Lynn station have been adapted to accept a new queue-busting mobile app, allowing passengers to use their mobile phone as a ticket.

Lynn is one of only three stations adapted by First Capital Connect so far, the others being Cambridge and King’s Cross.

Customers can download the app to their phone and instantly purchase peak and certain off-peak tickets for immediate use. Mobile tickets (mTickets) are displayed on the phone’s screen as an encrypted barcode to be scanned by gate line scanners or revenue staff– turning the phone into a personalised ticket machine.

The tickets can be used at King’s Cross, Cambridge and Lynn but the technology will very shortly be rolled out so that passengers can travel to and from these three stations at Ely, Royston, Hitchin, Stevenage and Letchworth Garden City.

Later, FCC also expects to offer the app for journeys between Gatwick and London.

Tickets purchased for other routes or ticket types on the app can easily be collected from any station ticket machine using the unique reference number sent to customer’s mobile or tablet.

First Capital Connect Customer Service Director Keith Jipps said: “We are delighted to be launching our mTicket range as part of our commitment to make the ticket purchasing process for passengers as easy as possible.

“We have been quietly trialling this app over the past few months and it has proved so successful we are looking to expand mobile ticketing to other stations on our network.”

The app also provides real-time information on trains and timetables.

 

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