The Shining Stars receive their awards in King’s Lynn

Nominees gather for this year's Queen Elizabeth Shining Stars awards evening held in the Dukes Head ballroom.
Nominees gather for this year's Queen Elizabeth Shining Stars awards evening held in the Dukes Head ballroom.
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Lynn’s Queen Elizabeth Hospital recognised its shining stars at the 2013 presentation evening at the Duke’s Head

Hotel on Thursday night.

It was a star-studded event hosted by Simon Rowe of KL.FM with chair Kate Gordon and chief executive Patricia Wright handing out the awards along with sponsors in the 11 categories. Award winners and runners-up were:

The Mills & Reeve
Leadership Award

Winner: Valerie Newton, deputy director of nursing and patient experience

Val works incredibly hard and has a level of commitment to the hospital and its patients that goes above and beyond the normal call of duty. She is a supportive leader and is extremely well respected by her colleagues.

She said: “I was really surprised but thrilled to be nominated and I think the awards are a great scheme as they recognise people’s contribution to the Trust.”

Runners-up: Claire Kent and Karon Strong

The Unison Learning
& Development Award

Winner: Kate Wong, practice development nurse, critical care unit

Kate has transformed research in the critical care unit. National studies in which she has participated have been particularly successful and two major intensive care studies have had QEH become the second highest recruiter in the county and third highest in the country. This beats all major teaching hospitals.

Nominator Dr Young said: “Kate has been inspirational with all the staff in the critical care unit.”

Runner-up: Hayley Barnes

The KL.FM Volunteer
of the Year Award

Winner: Sharon Roberts, main reception desk volunteer

Sharon has been doing the job for 17 years, sitting on the front desk and helping people, and in the last two years she has a new knee and a new hip and has a bone disease in her spine.

Sharon said: “I was really delighted to be nominated because you just do your job.”

Runners-up: Jim Tripp and Shirley Barber

The Unison Patient
Experience Award

Joint winners: Jane Wolfe, specialist nurse, Brancaster outpatients department, and Dr Jon Allen, consultant anaesthetist

Jane has created a new service within QEH over the last year – the PTNS service has been very popular because those affected had a very distressing time with intimate investigations but Jane is kind, considerate and very helpful at all times.

Jane said: “For your patients to say that the care you give is working for them and to have a brilliant team behind you is the best thing.”

Dr Jon Allen’s goal is making the patient experience as positive, pain-free and gentle as possible. Children, parents, adults and staff have all benefited from his attention to detail and his passion to continually improve the patient experience.

He said: “It is very gratifying as the hospital has always been good at picking up innovations.”

Runner-up: Kelly King

The HB Retinue Partnership Working Award

Winner: Ben Colley, pharmacy department, for his work on the Outpatient Transformation Programme

As part of the Outpatient Transformation Programme, there was a need for a tool to manage the utilisation of all the outpatient clinic rooms across the Trust. Ben volunteered to create a tool using an Excel spreadsheet that would save the Trust purchasing a commercial tool and could be in use very quickly. He worked outside of his normal role and often in his own time to achieve this.

Ben said: “Being nominated was a bit of a shock but it made me feel that people appreciate the work I do and that’s quite a nice feeling.”

Runners-up: Janet Pooley and Heather Wyley, and Julie Oughton

The Healthcare Staff Benefits Clinical Team Award

Winner: Therapy stroke team, inpatient and community

The stroke service has recently undergone development and changes and working collaboratively with the nursing and medical team it has provided in-patient rehabilitation and initiated a smooth transition to the community services and continues to provide rehab services within the patient’s home.

Physio Cilla Williams said: “The stroke team are really happy about being nominated as it recognises the hard work and success we have had as a team.”

Runners-up: Terrington Short Stay and A&E

The Duke’s Head Hotel Support Team Award

Winner: Admissions team

The admissions team are prepared to go the extra mile to support the clinical team. The team books patients to come in for surgery, a very important role as they are the voice of the hospital and how they conduct themselves is reflected on the hospital.

Amy Mason said: “We’re delighted and it’s a great achievement for us all for our hard work to be appreciated by others in the Trust.”

Runners-up: Medical equipment library and David Steers

The Lynn News People’s Choice Award

Winner: Maria Cox, learning disability liaison specialist nurse

Maria works tirelessly to support patients with a learning disability and is an invaluable help to parents/carers. She has recruited and trained a team of champions and instigated the production of easy read menu cards and discharge and treatment leaflets.

Maria said: “I’m absolutely thrilled and would like to thank all those who nominated me. Most importantly, the award recognises the improvements we’ve made for our patients throughout the hospital.”

Runners-up: Critical care team and Jane Wolfe

The Birketts Team
Working Award

Joint winners: Catering department and clinical haematology

The catering department provide food of an excellent standard. Their job is not always easy with some very old equipment yet at all times they look for ways to provide a better experience for staff and for patients.

Stewart Nimmo said: “The team was thrilled to be nominated because it is an achievement representing all the hard work they have put in.”

The haematology team regularly work above and beyond the necessary whether it be organising a driving test for a young man with leukaemia before he died or buying fish and chips as a treat for longer term patients in side rooms.

Ruth Overton said: “We all felt very humbled to be nominated. We work in a close team like a family to do our very best.”

Runner-up: Cancer PTL/MDT team

The Jackie Rees Infection Control Award

Winner: Tilney Ward

The Tilney Ward including the domestics and ward manager takes pride in the cleanliness of the award and works closely with Infection Control and encourages students to spend time increasing their understanding.

Louise Mitchell said: “It’s a prestigious award that any ward manager would love to win.”

The Health Care Staff Benefits Chair’s Award

Winner: Nick Kirwan, Terrington ward clerk

Colleagues nominated Tim for his “small acts of kindness” to patients and staff above and beyond his duties. They said: “His willingness to help and to go the extra mile, and his cheerful and friendly approach, make the workplace a brighter place to be.”