Traffic congestion around Lynn is getting worse and investment may be needed to reduce it, the boss of the area’s main bus operator warned this week.
The comment came as Stagecoach managers faced criticism from members of a borough council committee over their handling of services around the town.
Reliability, over-crowding and a perceived lack of services to and from the Queen Elizabeth Hospital were among the concerns raised by the Lynn area consultative committee on Monday.
Vice-chairman, Andy Tyler, said: “What we’re looking for is reassurances you’re looking at these things and trying to improve.”
But Andy Campbell, managing director of Stagecoach East, suggested one of the firm’s biggest current challenges was coping with high traffic levels.
He said: “Reliability is an issue for every bus operator and congestion is getting worse and worse. There are parts of King’s Lynn that are particularly bad at peak times but we make adjustments to the times of our service and review them on a regular basis.”
He admitted he had not raised concerns about the issue with councillors, but added: “I’m more than happy to discuss where the congestion is and where we think that can be improved. But, generally, that involves funding from somewhere.”
He also suggestedhospital officials were invited to take part in any talks, because of the problems associated with entering and leaving the site.
But he rejected criticism from Margaret Wilkinson that people living on the Fairstead estate were having to go into town and change buses in order to get to the hospital, insisting the Fairstead One service went “close” to it.
He added that the number 10 route, which was diverted away from the hospital because of roadworks on its route from Hunstanton would start stopping at the QEH again on Sunday.
He also admitted buses were full at peak times, but insisted they would not overload them.