Letters: Abbie Panks, March 6, 2015

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Regarding your letter from F Thomas in Tuesday’s Lynn News (“Manager has much to do”), I would like to correct a couple of inaccurate statements made but I’ll start with one of the few things he stated correctly. There is indeed a manager of the Vancouver Quarter Shopping Centre. I am that manager and have been in position since 2014.

Firstly, I would dispute that it is “strangely” named – it is named after one of Lynn’s most famous residents Captain George Vancouver. Secondly, the Vancouver Quarter is private land and the centre has been in operation since its redevelopment in 2006 – the West Norfolk Council has no involvement in the running of the centre or say in the salaries paid to my staff and I. I’d also like to point out that the Vancouver Quarter (and indeed Lynn town centre) has one of the lowest vacancy rates in the country and there is much interest with our letting agents from businesses wishing to take over our current vacant units (which cannot be done overnight).

To further emphasise this point, the Vancouver Quarter has 53 units and only five of these are vacant, three of these are also under offer, this is an improvement on both 2013 and 2014. I’m not going to comment on my ability to manage, as referenced in the letter, but I think it is very unfair to comment on someone’s work ability when they clearly know nothing whatsoever about what the job entails, which is clearly demonstrated in their letter.

I would also like to point out that our centre saw footfall increase by 10 per cent in 2014 compared to 2013.

In time, as he states, where people from all walks of life are facing cuts and other financial problems, we should be celebrating the fact that the shopping centre in the heart of Lynn is thriving – if that isn’t progress, I don’t know what is.

Abbie Panks,

Centre Manager, Vancouver Quarter