Letters: E Heads, November 13, 2015

QEH General Views of the outside of the hospital ANL-150525-110904009
QEH General Views of the outside of the hospital ANL-150525-110904009
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Re the comments made by the Rev Hilary De Lyon (Lynn News, October 30) about the ambulance service, in the last few years I have needed to call 999 as my husband has had a fall (he has Parkinson’s disease) and each time they have been very good.

The last time was recently and they arrived about 30 minutes after my call, but the problem was when we got to the hospital we had to stay in the ambulance for about 30 minutes as there wasn’t room in A&E to put the trolley. Then when he got into the hospital, he had to wait in the corridor for two more hours to get into a cubicle to be handed over to the hospital staff before the ambulance could go on another call. So it isn’t always their fault. They get held up as they cannot just dump a person on a stretcher in a corridor and go again. I think it’s time to put more staff in A&E and stop blaming the ambulance staff.

Mrs E Heads

Queen Street, Swaffham