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Accolades for Lynn IT support team

Lynn-based IT support company Uptech is celebrating a double whammy of achievements making it a leading player in its field.

It has been accepted as a Microsoft Gold Partner and at the same time earned Cyber Essential Plus status.

“We are the only IT support company in Lynn and wider West Norfolk to hold both of these accreditations,” said James Fowler, who is business development manager.

The Uptech team with managing directolr Jason Carlton (left) (47269038)
The Uptech team with managing directolr Jason Carlton (left) (47269038)

“It proves that we are leading the way in providing IT support and data security to clients.”

The Microsoft certification, which acknowledges the highest levels of competency and performance, was sealed by two members of staff passing examinations and the company meeting Microsoft’s strict criteria, while Cyber Essential Plus was awarded as a result of an external audit of Uptech’s systems to prove it was doing everything, and more, to meet the government’s standard for cyber security and protect the small to medium business enterprises.

Uptech was established in premises in Lynn town centre in 1994 by Jason Carlton. It moved out to the North Lynn Business Village, in Bergen Way, four years ago and has a team of eight, including Jason who is still managing director, operations manager, Gary Saunders, and James.

The company works alongside its business clients managing their IT systems and cyber security measures. It works seamlessly in the background as part of the team taking a pro-active approach to keep everything working smoothly rather than being called in to react when things go wrong.

Uptech says that this approach means the clients can focus on their business, that they can save money and that they can pass this peace of mind on to their own customers.

Local clients with Uptech include Carter Accommodation, Learning Resources, Shaun Hodgson Engineering and Russen and Turner.

James said that the company stayed busy during the pandemic largely because of the increase in numbers of people working from home and they were lucky that most of their clients were already set up for this way of working before lockdown happened.

But the team did, he said, have to use their expertise to react to a significant rise in cyber crime.

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