‘Busiest Christmas’ for East of England’s ambulance service

Ambulance emergency
Ambulance emergency

Residents in West Norfolk are being urged to use 999 wisely as the East of England’s Ambulance Service Trust (EEAST) continues to experience a huge surge in demand during the festive break.

The trust experienced its busiest Christmas ever with higher than expected levels of demand.

On Boxing Day, the service had in excess of 4,200 calls.

Kevin Brown, director of service delivery for EEAST, said: “I would like to thank all of our staff and volunteers for their hard work over the Christmas period.

“It has been an incredibly busy one for the trust with high levels of demand, particularly on Boxing Day where we had one of our busiest days of the year with more than 4,200 calls.

“Today is predicted to be another busy day, which has been compounded by snowy conditions in some parts of the region.

“The health system is experiencing this spike with us, and every trust is doing everything possible to work together for good patient outcomes.

“We will always prioritise patients with life-threatening conditions above other calls and calling 999 should be for these sorts of emergencies only.”

Medical advice can be sought from NHS Choices website, pharmacies, NHS 111, walk-in centres and GP surgeries.