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Care home in Hunstanton rated as Outstanding in new inspection report




A care home in Hunstanton is celebrating after being rated as Outstanding by inspectors.

Nightingale Lodge, on Austin Street, was inspected in September, and the report from the Care Quality Commission (CQC) published last week has given it the highest possible rating.

Manager Sandra Rowe, who has been working at the home for more than 20 years, said she is "extremely proud" of the result.

Staff at Nightingale Lodge, in Hunstanton, celebrating after the care home was rated as Outstanding by CQC. Picture: SUBMITTED. (22578444)
Staff at Nightingale Lodge, in Hunstanton, celebrating after the care home was rated as Outstanding by CQC. Picture: SUBMITTED. (22578444)

She said: "The home has progressed ever since I've been here. There have been lots of changes, and I've got an absolutely wonderful team who supports me and the regional manager is wonderful.

"The home has always been 'Good', ever since I've been here, so just to get the 'Outstanding' is amazing."

Nightingale Lodge, which provides accommodation and personal care to 26 people aged 65 and over, was rated as Outstanding in terms of being caring and responsive, and Good in terms of being safe, effective and well-led.

Inspectors said it was Outstanding overall. They said people living at Nightingale Lodge received "exceptionally kind and compassionate care", and people told them they felt safe living at the home.

Tom Lyons, managing director of Black Swan Care Group, which owns the care home, said: "This is a fantastic achievement which recognised the passion the team has for delivering personalised care.

"I am incredibly proud of all the team who collectively work together to enhance the lives of those living with us."


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