New measures introduced at Central England Co-op stores
Central England Co-op is rolling out new social distancing measures to keep colleagues and customers safe at its stores.
It has stores in Dersingham and Terrington St Clement which will see the new rules introduced.
From now on stores will only be using every other till point or checkout to keep customers and colleagues a safe distance apart.
Special markings will be installed in front of till points and checkouts of at least one metre. If a customer needs to enter this area to place down a basket or use the keypad, colleagues will move backwards to maintain a safe distance.
Special markings will be installed to showcase two-metre safe distances while queueing at till points
Customers are being asked to pay with card or contactless if possible.
Specialist cleaning products will be used to regularly wipe down the countertops and chip, chip and pin machines and ATMs.
Markings will be installed throughout stores to indicate to customers two metre spacing which customers are asked to observe.
Store managers have been given discretion to limit the amount of customers allowed in stores at any time and additional security guards may also be deployed to help stores support this new policy.
Markings will be installed outside stores so customers queuing to enter maintain safe distances of two metres.
Debbie Robinson, Central England Co-op chief executive, said: “Nothing is more important to us all at Central England Cooperative than the safety of our colleagues and customers.
“We now ask all of our customers to co-operate with these measures to keep us all safe and allow us to continue to serve our communities.”
Central England Co-op is also asking all customers to show ‘care, compassion and respect’ to its colleagues as they work around the clock to serve their communities.
In its food stores, the Society has also put in place a temporary limit of two of every product to help maintain stock levels but has reassured customers that there are no issues with its robust supply lines and that shops are getting daily deliveries.
More by this authorJulie Graham, Business Editor