Human Capital Department in King's Lynn says HR consultants can help businesses with challenges during pandemic
Local business people tend to be very good at doing what they do – for example they might be brilliant caterers, electricians, or carpenters, but they are not always that good at business management, including the people management and development piece.
We are currently working with several businesses in Lynn and North Norfolk that, in common with many other firms locally, have been struggling with the challenges of the COVID-19 pandemic.
The unique challenges of shut down and reopening has exposed firms' lack people management processes and systems. For example, many small firms do not have the HR basics in place, such as contracts of employment, HR record keeping, and simple HR policies and procedures wrapped up in an employee handbook. These things don’t matter until they do.
Many local businesses are having to review their headcount and make tough decisions to reduce staff and make people redundant at the moment, but there are strict rules around how this is carried out, including the need to consult employees at risk of redundancy and to have a transparent selection process. If these protocols are not adhered to, or basic employment processes such as contracts of employment are not in place, claims of unfair dismissal are likely. Employment tribunal claims increased by 26 per cent last year, and over 35,000 claims were lodged. A recent ruling in the Supreme Court means that there is no cost to making a claim and with many solicitors working on a no-win-no-fee it is an adversarial and litigious environment.
We help firms get the basics right, and help in conducting meetings or negotiating employment tribunal and employment tribunal appeal claims leaving business people to get on with what they do best.