Consultants are being drafted in to help resolve problems with the use of Downham car parks.
Downham Town Council is looking to put together a strategy for its four car parks after receiving concerns about motorists blocking short stay spaces throughout the day.
The problems with the increased use and lack of turn-over on the free car parks could be a knock-on effect of the introduction of charges at Wales Court Shopping Centre, near Iceland, in April.
Now councillors have agreed to bring in a team of consultants to look at the use of its car parks to help form a strategy. Members agreed at a meeting on Tuesday to pay up to £5,000.
Clerk Jean Markwell said after the meeting: “The concern is people are using the short term parking spaces all day and that restricts visitors and shoppers.
“The town team has commented on this along with a couple of businesses in Bridge Street.
“We know it is a serious concern for shoppers in the Bridge Street area.”
The council owns more than 250 free spaces in The Hollies, Paradise Road, Old Fire Station and Town Hall car parks.
Members hope to instruct the team of consultants as soon as possible.
n Members have also agreed in principle to allow Norfolk County Council to transfer a bus stop from Bridge Street into The Hollies.
Calls have been made in the town to move the stop due to problems with queues of people on narrow pavements and blocking shop entrances.