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West Norfolk benefits claimants in 'misinformation' concern over Universal Credit

The coordinator of a Lynn-based disability service has expressed concern regarding clients being inaccurately advised to claim Universal Credit (UC).

Jeanette Jones, of West Norfolk Disability Information Service (WNDiS), said many of her clients have been instructed to claim UC not only by the Department for Work and Pensions (DWP) and HM Revenue and Customs, but from other advice agencies in West Norfolk.

She warned people receiving old legacy benefits like Job Seekeer’s Allowance to “think carefully before claiming UC” by seeking independent specialist advice.

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