Focus on MOT goals pays off for Lynn's TruckEast branch
Lynn's TruckEast Ltd workshop on Hardwick Narrows Estatehas achieved an impressive record when it comes to MOT tests on commercial vehicles.
It has attained an impressive 99 per cent MOT first time pass rate along with three other branches in the region.
Scania dealer, TruckEast, saw an increase in both MOT tests and first time pass rate last year after a commitment to getting it right the first time.
In 2018 the company heavily invested in processes across the group to achieve this goal.
The results paid off with Lynn, Stowmarket, Wellingborough and Crick, all scoring 99 per cent first time passes, while Norwich had an impressive 100 per cent MOT pass rate.
Overall, the group had a total of 4,297 vehicles passing their MOT first time, resulting in an average of 97.3 per cent first time pass rate.
Eastern region aftersales director Martyn Clipston said: “At TruckEast, our customers are our priority. Their focus is our focus. And compliance is a major factor in the transport industry so ensuring that we do everything we can to get it right the first time is high on the agenda."
TruckEast offers both MOT preparation and presentation at its 13 Scania branches and has five fully equipped ATF lanes within the group. It is an established Scania dealer and one of the UK’s largest independently-owned commercial vehicle workshop operators.