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Central England Co-op Funeralcare, which has branches in Gaywood and Hunstanton, introduce new measures in light of coronavirus

Central England Co-op Funeralcare, which has branches at Hunstanton and Gaywood, has brought into place new measures to keep colleagues and families safe during the coronavirus pandemic.

Colleagues are working 24 hours a day to support families but changes have been made following advice and guidance from the Government.

Co-op funeral homes now have restricted public access with clear information displayed about how to contact the teams if needed.

A horse-drawn hearse outside the premises of Co-operative Funeralcare in Gaywood.. (32662378)
A horse-drawn hearse outside the premises of Co-operative Funeralcare in Gaywood.. (32662378)

It has also set up a new service enabling families to complete funeral arrangements over the phone or via email.

Visiting loved ones is still allowed by appointment providing social distancing guidance can be followed.

Families can still take their own flowers direct to any service.

No limousines can be provided to comply with social distancing advice and funeral directors are being encouraged to use wheeled trolleys instead of shouldering coffins.

At present new headstones cannot be provided nor can existing ones be refurbished. However stone removals for burials will still be carried out.

Hazel Moss, head of funeral services at the Co-op, said: “We are working to do all we can to support our families at this difficult time but we feel these measures have to be put in place to protect them and our colleagues.

"We will continue to monitor the situation with a view to taking all appropriate steps to minimise risk to our colleagues, all funeral directors and their teams and all mourners and the public while maintaining the highest standard of service possible.”

“These are circumstances that none of us could have imagined, but it continues to be our privilege to support families at this difficult time. Together, we will still give your loved one the best funeral we can, in the current circumstances.”

People can keep up to date with the latest guidance by visiting a dedicated online hub at www.centralengland.coop/updates

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