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QEH visiting rules to stay in place

A number of visiting restrictions at Lynn’s Queen Elizabeth Hospital are to remain in place in order to keep patients, their families and staff safe.

Under current rules, each in-patient is allowed one nominated visitor for one hour per day. Patients must also attend alone to outpatient appointments and emergency department and acute assessment areas.

Exceptions apply to visitors accompanying a child or vulnerable patient with learning disabilities, autism or dementia, and patients who are critically ill or receiving end-of-life care.

Queen Elizabeth Hospital, King's Lynn
Queen Elizabeth Hospital, King's Lynn

Visiting slots can be booked directly via the ward through the Trust’s switchboard on 01553 613613 on weekdays between 10am and midday. Slots are available throughout the day, seven days a week.

Restrictions also remain in place for maternity appointments, allowing for one person to attend growth scans with their pregnant partner, day assessment unit or clinic appointments, during labour and birth, the antenatal ward if they are admitted, and the postnatal ward. The Trust will continue to make reasonable adjustments for those with additional needs.

Visitors are expected to wash or sanitise their hands on arrival at the hospital and ward; and must always wear a face covering. They are asked to arrive at the time booked.

The Trust supports compassionate care, and in cases where patients are receiving end-of-life care, the hospital may facilitate additional visits under special arrangements on a case-to-case basis.

Where relatives are unable to visit in-person, the Trust will continue to facilitate virtual visits, including those via phone, video calls, and messages.

Alice Webster, chief nurse at QEH, said: “We’re doing all we can to ensure that patients spend time with their loved ones and we know how important visits are for our patients’ physical and emotional recovery. We were pleased to have been able to reintroduce limited visiting in April 2021 and this is under constant review with the safety of our patients, their families and Team QEH our top priority. We are appealing to visitors to please arrive at the time booked for their visit and no earlier or later, so that we can continue to safely facilitate visits in the fairest way for all our patients.”

Full details about visiting restrictions at QEH can be found at qehkl.nhs.uk.

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