King’s Lynn hospital boss leaves on a ‘very firm footing’

Queen Elizabeth Hospital King's Lynn, CQC Press Briefing.'Dorothy Hosein (QEH Chief Executive), within the A&E department at QEH
Queen Elizabeth Hospital King's Lynn, CQC Press Briefing.'Dorothy Hosein (QEH Chief Executive), within the A&E department at QEH

The outgoing chief executive of Lynn’s Queen Elizabeth Hospital has positive predictions for the institution’s future.

Dorothy Hosein, who has worked at the hospital for nearly three years, said she believes that it will continue to go “from strength to strength” over the next few years.

Mrs Hosein, who helped take the hospital out of special measures, said: “I leave with tremendous pride in my organisation. We have done a lot of great things around its operational performance, which is really important to patients.

“The hospital is going to exist in years to come, it is going to be a thriving district hospital.”

The chief executive, who officially left the trust yesterday, said QEH had “punched above its weight” during a challenging winter period.

The season saw huge spikes in demand, which, despite an increase in capacity, meant it was rare for there to be a spare bed in the hospital.

Mrs Hosein said the hospital had been working closely with the ambulance service to workout why such big spikes happen.

“We can cope with about seven ambulances at our front door per hour, but at times we have seen 10 or 11, which, over a two or three hours causes enormous pressure.”

But she said the trust has overseen huge improvements over the last few years, which were of high importance to staff and patients alike.

Mrs Hosein said: “I take huge pride in my staff and I’m leaving the organisation on a very firm footing as the hospital has improved enormously and that is due to us all working together.”

The creation of the West Norfolk Breast Care Unit, the introduction of Midwife Led Pathway and the relaunch of the Home Birth Service, along with the addition of WiFi and LED lighting, are among the advances she has overseen.

She added: “My one message is to stay clincally-focused.”

Trust chairman Edward Libbey paid tribute to his colleague and said: “I have to thank Dorothy for the extraordinary journey over the last two and a half years, having previously been in special measures.

“We now have a strong team in place who will be taking over. There are challenging targets to meet this year but we are confident that we will get them in hand.”

Jon Green, who is currently the executive chief operating officer at West Suffolk NHS Fundation Trust, is due to take up the position of chief executive of the QEH in May.