Liz Truss confirms new cash hub for Downham Market residents for after Lloyds bank closes in September

Liz Truss has been assured that Downham residents will still have access to cash despite the closure of the town’s only bank.

The Lloyds branch on Bidge Street will close its doors for the last time on September 4, with bosses saying that the majority of its customers were either using other branches or were banking online.

This has led to “ageism” concerns from elderly residents concerned about the detrimental impact the decision could have on their financial needs.

However, South West Norfolk MP Liz Truss has been involved in discussions as she seeks “assurances that local residents will not be left without access to banking facilities”.

The former Prime Minister said: “I have been contacted by a number of local residents following the announcement of the closure, with constituents raising concerns that they would be left without access to banking services.

“Following my discussions, I have now been assured that there will be a new Cash Access UK Banking Hub in the town where constituents can continue everyday banking.”

Lloyds is reported to have assured Ms Truss that the new hub will be set up on Bridge Street, and will be open from Monday to Friday between 9am and 5pm.

Staff from five banks will be based in the hub and customers will be able to carry out their everyday banking activities there. Community bankers are also set to be available for specialist support.

Ms Truss said that Lloyds will also contact vulnerable customers to explain the plans and how the new provision will work.