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New domestic abuse service backed by King's Lynn charity launches today



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A new domestic abuse service launches today in Norfolk providing joined-up support for those experiencing domestic abuse and helping their journey to freedom.

Norfolk Integrated Domestic Abuse Service (NIDAS) will offer free, confidential, and non-judgmental support to those affected, and their children, to help them recover and build a new life free from abuse.

The new service is funded by the Office of the Police and Crime Commissioner for Norfolk, Norfolk County Council, Norwich City Council, South Norfolk and Broadland District Councils, with £6.6million being invested over the next five years.

Pandora Project logo (54044719)
Pandora Project logo (54044719)

It will be delivered in partnership by Leeway Domestic Violence and Abuse Services, Daisy Programme, Orwell Housing, the Lynn-based Pandora Project and Safe Partnership.

NIDAS will provide direct support for adults (16+) of all genders, ensuring everyone has access to a full range of help and guidance regardless of where they live in the county.

There will also be support for any children of adults supported by NIDAS, recognising the impact that domestic abuse has on their lives.

Stock image domestic abuse (54044740)
Stock image domestic abuse (54044740)

NIDAS will be the first system of its kind in the county, offering a fully integrated service making intensive one-to-one support, a multi-agency response and help towards practical solutions available.

The support will include specialist advisors to help those currently experiencing abuse, recovery programmes for adults and children and a sanctuary scheme that will provide security upgrades and ‘safe rooms’ for those deemed to be at high risk.

The service will also offer dedicated support for children and young people (if their parent/care giver has been/or is being supported by an IDVA – Independent Domestic Violence Advocate), coordinated multi-agency support, and access to IDVA support in criminal courts for people who are at medium or high risk.

Domestic abuse stock photo from Kent Police (54044735)
Domestic abuse stock photo from Kent Police (54044735)

NIDAS’s specialist support staff can support those at risk of harm to get to safety and will develop a personalised support plan with everyone they work with, to help people to move on from abuse with increased confidence and well-being, towards long-term positive outcomes.

Tracy Mahoney, chief executive of Pandora Project: “This impressive partnership of well-established Norfolk domestic abuse charities will provide support to victims and survivors across the whole county.

"With the wealth of experience from all the partners, we will work together to deliver a comprehensive and client focused service.

Pandora Project - shortlisted for Lynn News Charity of the Year 2020 (54044722)
Pandora Project - shortlisted for Lynn News Charity of the Year 2020 (54044722)

"Everyone has the right to live free from abuse.”

Giles Orpen-Smellie, Police and Crime Commissioner for Norfolk said: "Domestic abuse is a crime that causes intolerable damage to someone's life and it is absolutely vital that as well as bringing perpetrators to justice, we are supporting their victims and helping them to rebuild.

"This new service brings together specialist workers from a range of organisations and importantly is there for people wherever they live in our county.

"NIDAS will be about ensuring people get the long-term and positive outcomes they need. The teams will identify the level of help and support needed and be there every step of the way through to long-term recovery."

Leigh Doran, programme director of Daisy Programme: “The new partnership of five experienced, well placed and passionate providers of support for survivors of Domestic Abuse now have the opportunity to come together to provide for Norfolk, a comprehensive, joined up approach for those impacted. It is an exciting time for all those involved.”

The service will be operational seven days per week, between 9am and 6.30pm on weekdays, and between 9am and 3pm on weekends.

For more information on how NIDAS can help you, or someone you know, visit nidasnorfolk.co.uk. Alternatively, you can contact NIDAs in the following ways: Call: 0300 561 0555 Text: 07860 063 464 Out of hours: 0808 2000 247 Email: referrals@nidasnorfolk.co.uk

If in immediate danger, always call 999.



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