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Norfolk libraries to reopen with click and collect services

Norfolk's libraries will begin a phased reopening from next week, starting with a click and collect style service.

In the first week, starting on Monday, there will be 25 libraries offering ‘at the door’ services, with a further 22 libraries reopening the following week.

Each library will allow users to pick up selected books, return items and access toiletries or period products through the Tricky Period scheme.

King's Lynn library (44887268)
King's Lynn library (44887268)

Norfolk’s libraries will also be on hand to support those who need help to complete the 2021 Census, with computer sessions available to book in 15 locations.

Margaret Dewsbury cabinet member for communities and partnerships at Norfolk County Council said: “We want to welcome people back to our libraries which have shown their value over the last 12 months. I am particularly encouraged that plans are in place to safely support the completion of this years’ census which is such an important piece of work.”

Safety measures in place at each location will include the use of face coverings, social distancing and hand sanitiser. Returned books will continue to be quarantined for at least 72 hours.

Jan Holden, head of Norfolk’s library and information service, said: “We’re taking this step by step as we all begin to return to normality.

"Books have been a constant companion for many throughout the pandemic and we want to ease everyone back into the rhythm of borrowing from our collection before we fully reopen.”

“The measures we have in place to keep everyone safe and reduce the spread are well tested at this point and will remain in place as long as necessary.

"At every stage we want the friends of each library to return with the right level of confidence and caution.”

Any items out on loan are still being automatically renewed until further notice and will not be charged any additional overdue or renewal fees.

Opening times will be adjusted to fit the new services so customers are being asked to check before they travel.

The Government’s road map has set 12 April as the earliest date for libraries to allow users through the door.

The Norfolk library and information service will be working on plans to allow people inside where it is safe to do so and in line with the guidelines. Further details will be released nearer the time.

For further details on services and opening times please visit the libraries website at www.norfolk.gov.uk/libraries or by calling the Norfolk library's helpline on 01603 774777

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