'Please don't fill your food waste bin', says West Norfolk Council
West Norfolk Council officials has renewed its plea for residents not to use their food waste bins because of collection changes caused by the coronavirus crisis.
The authority announced on Monday that the caddies would not be emptied until further notice and asked residents to put food waste in their black bins instead.
But officials say many people are still putting their grey food bins out despite the move.
A council spokesman said this morning: "Please tell your friends & neighbours in west Norfolk to put food waste inside the black bin. Food caddies will not be collected.
"Due to social distancing rules, and staff self-isolating, our bin crews are working as reduced teams and cannot collect the separate food waste in the food caddy.
"If you see that your neighbours have put their food caddy out please let them know. Even if it means knocking on their door, taking 3 paces back, and telling them. Until lockdown is over food caddies WILL NOT be collected.
"We need to reduce the number of calls in to our call centre as the team must prioritise calls from vulnerable people."
Council leaders initially reduced the collection to fortnightly instead of the normal weekly service, but stopped it altogether following further discussions with staff.
The authority has also urged people to reduce food waste where they can.