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Police issue fresh scam warning after elderly West Norfolk resident targeted

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Residents have been warned to be vigilant following reports of a scam call in West Norfolk yesterday.

Police say an elderly resident in the Downham area reported being contacted at around 5pm on Tuesday by someone claiming to be a police officer and encouraging them to withdraw money from their bank account.

No money or bank details were transferred in the incident, but a similar incident in Norwich earlier in the day saw £1,890 handed over.

Police have warned residents to be vigilant against phone scams following a fresh report in West Norfolk.
Police have warned residents to be vigilant against phone scams following a fresh report in West Norfolk.

The incidents were reported during a week-long national campaign against courier fraud, where offenders phone victims claiming to be police officers, bank workers or from a government department.

Such calls seek to persuade victims to hand over money or bank details, which can then be passed on to others.

Norfolk Police have today issued advice to members of the public in light of the latest incidents.

They say officers and banks will never ask residents to withdraw money, purchase items or hand over bank details, adding:

Neither the police nor the banks will send a courier to collect money from you.

Always request Photo ID and if unsure call the police.

If you're asked to telephone a bank, then always do it on a different phone to the one you were contacted on.

Fraudsters will keep the line open and have been known to play ringtones, hold music and a recorded message down the phone so the victim believes they are making a call to a legitimate number. Ensure you can hear a dialling tone before calling police or use a friend or neighbour's telephone instead.

Do not rush into complying to the scammers' demands/requests.

If you have already given your bank details over the phone or handed your card details to a courier, call your bank straight away to cancel the card.

Anyone who has information about the latest incidents, or who has received a similar call, is urged to contact Norfolk Police on 101, quoting Operation Radium.

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