Progress made at King’s Lynn hospital

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Leaders of Lynn’s Queen Elizabeth Hospital say they are aiming for excellence.

Chief executive Dorothy Hosein and chairman Edward Libby are looking forward to showing inspectors how far the Gayton Road hospital has progressed since it was placed in special measures in 2013.

Inspectors from the Care Quality Commission will be returning to the hospital on June 9 for a three-day inspection.

The team has put together a dossier of evidence to illustrate how far the hospital has come and this was shared with staff last week.

Mrs Hosein said: “We are aiming for excellence – not a mediocre organisation, but an excellent organisation.

“We want to be the best at what we can provide for patients.”

Among the improvements seen at the hospital is a significant increase in staffing.

The hospital has recruited 131 more registered nurses than compared to the rate in January 2014.

A further £3.5 million has been invested in midwifery and there has been a reduction in the amount spent on agency staff.

The hospital has also introduced new medical rotas to increase seven-day working and a monthly staff recognition scheme, as well as a whistleblowing policy.

Staff were also told last week that 56,000 people went to A&E during 2014/15 and 90.8 per cent were seen within the four-hour target.

The number of patients waiting longer than 18 weeks to be admitted for a procedure has dropped from 340 to 145.

But the trust has failed to meet the 62 days cancer treatment target for the year. The target is 85 per cent and the trust’s rate is 83.9 per cent. A total of 573 patients are being treated for cancer.

The hospital also increased the day case patients from 29,698 in 2013/2014 to 31,777 in 2014/15.

QEH has also seen a significant reduction in C-difficile rates and has improved the management and containment of the norovirus.

The hospital has also introduced the ready to roll campaign, aimed to reduce the rate of hospital-acquired pressure ulcers, along with preventing falls.

Mrs Hosein said the team is committed to providing a clinically sound experience for patients.

She said: “We have seen a transformation about the hospital. We are adopting the new models of care and ways of working.”