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Queen Elizabeth Hospital team finalists in prestigious health awards

A team at Lynn's Queen Elizabeth Hospital has been shortlisted for a specialist healthcare award which receives hundreds of entries every year.

The Rapid Assessment and Frailty Team (RAFT), an amalgamated team of colleagues from the QEH, Norfolk Community Health and Care Trust and West Norfolk CCG, are finalists at the Patient Safety Awards 2020.

As part of the awards, the RAFT team has been selected as finalists for the Improving Care for Older People Award.

The RAFT team at Lynn's Queen Elizabeth Hospital. Picture: SUBMITTED (38530780)
The RAFT team at Lynn's Queen Elizabeth Hospital. Picture: SUBMITTED (38530780)

The Rapid Assessment and Frailty Team provides a seven-day assessment service to cover all emergency areas, and consists of nurses, occupational therapists, physiotherapists, paramedic and assistant practitioners.

The style of assessment used by the team have been designed to improve patient experience for older patients by reducing the number of clinicians involved in their care.

Sara Tansley, RAFT leader, said: “We are immensely proud to have been recognised for our commitment to provide outstanding care to older patients within our community.

“RAFT is a unique team within the Norfolk healthcare system, pulling together healthcare professionals from multiple Trusts so that our patients get the very best care without having to tell their story multiple times, to multiple organisations. RAFT has reduced the need for hospital admissions for many patients too."

A recent CQC inspection rated the service as ‘outstanding'.

Mrs Tansley added: “The growth in service since 2006 has been tremendous and every member of the team both past and present has been integral in the services success, which has led to the recognition that we are delivering a high standard of care to patients today.”

Caroline Shaw, chief executive officer of the QEH, said: “We are incredibly proud of the RAFT team for receiving this well-deserved place in the finals.

“This service is an invaluable to our patients; working in partnership with local organisations Norfolk Community Health and Care Trust and West Norfolk CCG to recognise where patients need acute care and helping our older patients avoid undergoing lengthy admissions or discharges. Fingers crossed they win!”

The event is set to take place in November.

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