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Survey reveals QEH King's Lynn outperforms others in the trust for emergency care




A survery has revealed that the QEH in Lynn outperforms other hospitals for emergency care.

Highlights of the Trust’s improvements include:

99 per cent of patients they have enough privacy when they are being examined.

Caroline Shaw, chief executive of Lynn's Queen Elizabeth Hospital. Photo: Joshua Yates (26250537)
Caroline Shaw, chief executive of Lynn's Queen Elizabeth Hospital. Photo: Joshua Yates (26250537)

99 per cent of patients say they waited under four hours to be examined by a doctor or nurse.

99 per cent of patients say our A&E was very or fairly clean.

97 per cent of patients were told about the purpose of medications.

96 per cent of patients say they have enough time to discuss their condition with a doctor or nurse.

Caroline Shaw, the Chief Executive at QEH commented: “These are fantastic results. I am delighted that patients’ experience of our emergency department has significantly improved over the last two years.

"It's even more impressive because of the pandemic.

"I’d like to thank all colleagues who work in our emergency department and teams from across the Trust for their continued focus on providing the best possible care for our patients.

“This survey demonstrates we are a step closer to realising our ambition to become the best rural District General Hospital for patient and staff experience."



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