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West Norfolk Council’s care and repair team up for Handyperson Prevention Service at the National Healthy Housing Awards





A West Norfolk Council scheme helping people with disabilities to stay at home safely is in the running for two prestigious awards.

The borough council’s care and repair team has been nominated for Handyperson Prevention Service at the National Healthy Housing Awards for the third year in a row.

The team also nominated a contractor who helps them deliver the service, and that has resulted in a shortlisting for Contractor of the Year.

Jo Russell, Sarah Parker, Suzy Daniels and Claire Willis. Picture: West Norfolk Council
Jo Russell, Sarah Parker, Suzy Daniels and Claire Willis. Picture: West Norfolk Council

Cllr Jo Rust, the borough council’s cabinet member for people and communities, said: “The care and repair team’s track record speaks for itself. They provide a really important service that makes a tangible difference to people’s lives.

“I’m delighted that they have been shortlisted for an award once again, and I wish them all the best for the announcement of the winners.”

Handyperson Prevention is a funded service for West Norfolk residents who have a disability or health condition. It provides free, low-level prevention measures at home to reduce the likelihood of falls and assist with day-to-day living.

One of the main reasons the service was shortlisted was the additional benefits it offers to residents, with relationships with partner services allowing the team to tailor its offering to meet changing needs over time – as well as helping it to identify new clients who might benefit from the support given.

Meanwhile, Chas D Allflatt Ltd (CDA) is one of the council’s framework contractors, helping to deliver both handyperson prevention and major adaptations work.

The council has been particularly impressed by the way in which the company has worked in the homes of vulnerable clients.

Having seen the way in which CDA completed more than 2,000 falls prevention works and more than 1,300 major adaptions, the council has noticed that its team demonstrates a “clear understanding of every client having varying needs”.

As a result, the council nominated the company as a contender for Contractor of the Year – and is “delighted” to see that this has resulted in them becoming a finalist in that category.

The award ceremony takes place on December 5 at the National Football Museum in Manchester.



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