A public meeting will be held in Swaffham later this month in a bid to address the problems caused by repeated burst water mains in the town.
Senior Anglian Water officials are expected to attend the meeting at the town hall, which will take place on Tuesday May 19 at 4pm.
And former MP Baroness Shephard of Northwold, who will be chairing the session, has warned the company they must take urgent action to resolve the issue.
She said: “We have lived in Swaffham now for 10 years and in that time we have had our water cut off for long periods eight times.
“This is totally unacceptable in 2015, especially for a town that is growing at such a rapid rate. We will be looking to Anglian Water for answers and action to be taken.”
The latest burst happened last Thursday and community leaders fear the problem is becoming more common, particularly in the south of the town.
Town clerk Richard Bishop said: “Members of the public are welcome to attend this meeting, particularly those who live in affected areas of the town, as this will help establish the full extent of the problem.
“The town council will be looking for all the current water main issues and future concerns regarding development to be resolved to the satisfaction of our residents.”
An Anglian Water spokesman confirmed area manager Rob Slade and head of networks Dave Ward would attend the meeting.
He said: “We do take these things seriously and will be investigating the root causes and putting things right that need to be put right.”
Anyone who wants to raise specific issues ahead of the meeting should email firstname.lastname@example.org.