'We're determined to get it right', says King's Lynn hospital boss following 'inadequate' rating
The boss of Lynn’s Queen Elizabeth Hospital (QEH) has vowed to revive its fortunes after it was put into special measures for a second time.
Care Quality Commission (CQC) inspectors deemed the trust inadequate in a report, published today, which raised wide-ranging concerns about the standard of its services and management.
Chief executive Jon Green apologised for the report’s findings.
But, speaking at a news conference this morning, he said staff were united in their desire to improve the hospital’s fortunes and the wave of public support that followed the report’s publication made him “more determined” to succeed.
He said: “Staff are clearly very disappointed. They didn’t wish to see these results.
“They recognise this is their local hospital, as well as where they work and I get a real sense of determination they want to turn things around and they want to turn things around with us.”
Medical director Dr Nick Lyons also sought to reassure the public they could still expect safe care when they visit the hospital.
Meanwhile, in a statement issued a short time ago, South West Norfolk MP Elizabeth Truss described the report as "extremely disappointing."
She said: "I will be seeking swift action from the hospital leadership team to address the concerns raised.
"The QE Hospital is a key service in West Norfolk and I know staff work extremely hard to support patients - I am very pleased to note a Good rating in the caring category of the report."
But Labour MEP Alex Mayer claimed the government should take the blame for the hospital's problems.
She described the report as "worrying", but argued that current staff shortages could get even worse as a result of Brexit.
She added: “The truth is that this is an NHS and care crisis made in Downing Street, not in Norfolk. The birthday cash announced by the government is just a sticking plaster solution and does not undo years of underfunding. Meanwhile the social care crisis continues to be at the root of many problems in our NHS.”