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West Norfolk commuters urged to claim rail compensation before deadline


By Lynn News Reporter


Launch of new trains and opening of new Cambridge North Station. (3008948)
Launch of new trains and opening of new Cambridge North Station. (3008948)

Time is running out for rail commuters in West Norfolk to claim additional compensation for the disruption caused by timetable changes earlier this year.

Govia Thameslink Railway (GTR), the parent company of operator Great Northern, launched the programme to refund season ticket holders who were worst affected by delays between May and July.

But passengers who have not yet submitted a claim are being urged to do so by a deadline of November 30.

The company intends to extend the scheme to other regular passengers on November 26.

GTR chief executive Patrick Verwer said: “I would urge affected season ticket holders to claim through our website while the scheme is still open.”

The company also says eight out of 10 of its trains on the Great Northern and Thameslink networks is now running to time.

Applications should be made online via railcompensation.thameslinkrailway.com.



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