Downham Market woman targeted by scammers pretending to be Sky employee
Police are urging residents to be vigilant to scams after a Downham woman in her 70s was targeted this week.
Officers said the woman received a call from someone who was pretending to work for telecommunications company Sky.
They subsequently asked her to install two apps on her phone – called Monese and Team Viewer – which gave them access to it, as well as a photo of her driving licence.
“Luckily no money was taken and we’ve checked her phone is now safe from unauthorised access,” Lynn Police said, in a post on Facebook.
Officers have the following advice to residents to help them stay vigilant against scams:
• Your bank or the police will never ask you to withdraw money or purchase items
• Your bank or the police will never ask for your PIN, bank card or bank account details over the phone – never give these details out
• If you have any concerns about what a caller is asking, end the call and report it to your branch and/or fraud department
• Never download any software suggested by a caller
• Do not rush into complying to the scammers' demands/requests. If you receive such a call leave the landline for at least five minutes to make an outside call. Fraudsters will keep the line open and have been known to play ring tones, hold music and a recorded message down the phone so the victim believes they are making a call to a legitimate number
For more information on how to avoid being a victim of a scam, click here.
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