Further to letters published here about Mintlyn Crematorium I felt that I must reassure your readers on a couple of points.
Firstly, in response to the letter from M Griggs (Lynn News, December 23) I want to personally assure people that all statutory procedures in respect of cremations are followed at Mintlyn.
It is true that we were advised by the Ministry of Justice to make some minor amendments to the layout of our forms, but this was advisory and not considered critical or urgent as all the material information on the forms was correct and in accordance with statutory requirements. I can also confirm that the layout of the forms has now been updated.
In upholding his complaint, this was confirmed to Mr Griggs.
With regard to the letter from Allan Auker (Lynn News, January 2), I was so aghast at the comment about the state of the grounds, that I drove to Mintlyn to take a look for myself.
The grounds looked in excellent condition to me. Yes, there were a few leaves around, but no more than you would expect at this time of year in a wooded area. The grounds were well maintained, looked beautiful and provide a peaceful and tranquil environment where people can remember their loved ones.
Mintlyn staff are extremely conscientious, compassionate and respectful. They, more than anyone, understand how important it is to be sensitive to people’s concerns and they strive to provide the best possible service.
Councillor David Pope,
Portfolio holder for ICT and public open space