You would think that the first piece of advice management consultants would give is to sack those who hired them on the grounds that if the incumbents were competent managers themselves they wouldn’t need assistance.
But don’t be deceived by the job description. The role of these outsiders is not to advise, but – more like Clint Eastwood running alongside the President’s car – to take the hit when things have gone wrong. “Don’t worry,” say the present management. “We’ve put things right. We’ve sacked the consultants.”
In other words so-called ‘consultants’ are highly paid scapegoats. You must judge whether the £5 million diverted from our healthcare to the pockets of these Saville Row suits by the management of the QEH hospital was well spent or not.